FAQs

FAQs

  1. What if I want to talk about my problem, but I don’t want to disclose my identity?
    Yes, you can call us on the number listed on our web site and talk to us by phone. Alternately you can send us an e-mail and we will get back to you in 4-5 days.
  2. Do you handle issues of physical abuse/rape?
    We will definitely be able to give you the listening space for this issue as we do for other issues. In addition we will be able to guide you to the organization/individual specializing in the field of abuse/rape
  3. What if I’m having a problem with my spouse/children/family member? Can we come to LP together?
    You are welcome to come and talk to us with whomever you choose. We will provide a listening ear to you and your loved ones.
  4. What if I can’t come in your drop-in hours? 
    Please call us on the mobile number provided on our website and set up an appointment for timings outside of our drop in hours. 
  5. Can you promise to solve my issues?
    We believe that you are the best and the only person who can solve your issues. Our only promise is that we will listen to you, stay with you and help you think through the various options you have in mind. 
  6. My mother is a Senior Citizen. She needs this, but she will never come. What do I do?
    She will need to come to the centre. We can talk to you and help you to convince her/him to visit the centre. We can also check if she is open to talking on the phone.
  7. Can children walk in by themselves? 
    Yes our volunteers are trained to talk to children too
  8. If I need a lawyer, can you help? Or If I need further professional help would you be able to provide a referral? 
    We can provide referrals for any kind of professional services you might need. School psychologists, lawyers, NGOs, gender issue specialists to mention a few.
  9. Is there a limit on how many times I can come?
    No, the LP service is free and you are welcome to drop in any number of times you think necessary.
  10. What do you have for schools?
    Yes, we do work with Schools. Please check on the Institutions tab on the home page.
  11.  Do you have anything for Corporate Organisations?
    Yes, we work extensively with Corporate Organisations too. Please check on the Institutions tab on the home page.